FAQs

We work with a reliable, high-quality fulfillment company. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at support@collegedropoutsupply.com

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at support@collegedropoutsupply.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

We work with an on-demand order fulfillment company with facilities worldwide! You generally will recieve your items within one week of ordering given there is no shipping delays.

We work with a fulfillment company with facilities worldwide so it will ship from the one that can get your order to you as quickly as possible!

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address.

● Ask your local post office if they have your package.

● Stop by your neighbors in case the courier left the package with them.

Pro tip: Package theft is on the rise—If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at [insert your support email here] with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Pro tip: The zip code is the most important part of the address. Use a simple tool like USPS ZIP code lookup to make sure you get it right!